Frequently asked questions
Answers to the most common questions about Crowdtrip, group planning, Hector, privacy, booking, and what to expect as the platform grows.
Getting started
Crowdtrip is built to help you turn scattered ideas into something usable, whether you are planning alone or with a group.
What is Crowdtrip? ›
Crowdtrip is a travel planning platform designed to help you organise trips, especially with other people, without the usual chaos.
Instead of juggling group chat, notes, maps, and saved links, everything lives in one place:
- ideas
- decisions
- plans
Crowdtrip helps you turn scattered inspiration into a trip that actually comes together.
How is Crowdtrip different from other travel apps? ›
Most travel apps help you find places. Crowdtrip helps you make decisions and organise the trip.
It is built around the real problem of travel planning:
- too many ideas
- too many opinions
- no clear way to move forward
Crowdtrip gives your group structure, so plans do not get lost and trips do not stall.
Who is Crowdtrip for? ›
Crowdtrip is for:
- friends planning trips together
- families organising holidays
- the person who usually ends up coordinating everything
- solo travellers who want more structure
If planning a trip has ever felt like a job, this is for you.
Do I need to invite other people? ›
No.
You can use Crowdtrip on your own to:
- save ideas
- organise your thinking
- build a plan step by step
It becomes especially powerful when you invite others and plan together.
Is Crowdtrip free? ›
Yes. Getting started is free.
As the platform grows, there may be optional paid features or booking-related fees.
Hector
Hector is the part of Crowdtrip that helps keep momentum when a plan starts to drift or stall.
What does Hector actually do? ›
Hector is your travel assistant inside each trip.
He helps you:
- figure out what to do next
- turn ideas into decisions
- shape saved places into a plan
- stay on top of details that are easy to miss
Hector works in a suggestion-first way through replies, drafts, and nudges rather than changing things automatically.
Will Hector message the group automatically? ›
Not proactively.
Hector can reply in the shared trip chat if someone mentions @Hector.
Proactive nudges are delivered privately, in each person’s AI chat, not posted into the shared group chat. This keeps group chat focused and avoids unnecessary noise.
Does Hector post proactive nudges into shared chat? ›
No. Proactive suggestions are private.
Sometimes Hector may suggest that you ask the group something, like choosing between options, but the suggestion itself is still delivered privately.
How does Hector work in a group trip? ›
In group trips, Hector works in two ways:
- Reactive help: If someone mentions @Hector in the shared chat, Hector can reply there.
- Proactive help: Hector sends private suggestions to help move the trip forward without interrupting the group.
This balance keeps planning collaborative, without overwhelming the group chat.
What happens if everyone in the trip is an organiser? ›
Right now, Hector’s proactive system is designed around:
- one organiser track
- and separate member tracks
If everyone is set as an organiser, organiser-style nudges still exist, but they are currently directed to one primary organiser rather than everyone equally.
For most trips, it works best to have one organiser and the rest as members.
Does Hector use AI? How is my data used? ›
Yes. Hector uses AI to help with:
- suggestions
- planning guidance
- organising ideas
Your data is used only to improve your trip experience, not for resale.
Group planning
The best results come when Crowdtrip gives everyone a simple way to contribute without turning the plan into more noise.
How does group planning work? ›
Once you invite people, your trip becomes a shared space where everyone can:
- add ideas
- react to options
- see what others are interested in
Crowdtrip keeps everything structured, so decisions do not disappear into chat and the plan stays visible.
What if people do not respond or engage? ›
This is one of the biggest challenges in group travel.
Crowdtrip helps by:
- making input simple
- keeping everything visible
- reducing repeated back-and-forth
Hector can also suggest useful next steps, like narrowing options or prompting a clearer decision, so things do not stall.
What is the best way to use Crowdtrip? ›
A few simple tips:
- Start early, even if your plans are vague
- Add ideas freely and do not filter too soon
- Invite your group early
- Use Hector’s suggestions to move things forward
- Turn ideas into decisions gradually
Crowdtrip works best when planning stays flexible and collaborative.
What kind of trips work best? ›
Crowdtrip works especially well for:
- group trips
- multi-stop trips
- trips with lots of ideas
- trips where one person is coordinating
It is equally useful for solo travel if you want more structure.
What if plans change? ›
That is normal.
Crowdtrip is designed to stay flexible:
- update your itinerary anytime
- add or remove ideas
- adjust plans as you go
Hector can help you adapt when things change.
Practical questions
These are the operational and privacy questions people usually ask before getting started.
Can I actually book through Crowdtrip? ›
Crowdtrip helps you get to the point where booking is clear and easy.
You can:
- organise what has been decided
- follow booking links
- keep everything in one place
Over time, Crowdtrip will support more of the booking and coordination process directly.
How does Crowdtrip make money? ›
Crowdtrip plans to take a small fee, around 10 percent, on bookings made through the platform.
In the future, there may also be premium features for more advanced planning.
Is my data private? ›
Yes.
- Your data is never sold
- Your trip details stay within your trip
- Hector only uses your trip context to help you plan
Anything shared with others is under your control.
Why did you build Crowdtrip? ›
Because planning a trip should feel like part of the experience, not a source of stress.
Too often, by the time a trip is booked, people have:
- lost ideas
- forgotten what inspired them
- compromised too much
- or given up entirely
Crowdtrip exists to help turn ideas into real trips, without the chaos.
Still have a question?
If you cannot find what you need here, contact us and we can help you with product questions, planning workflow questions, or privacy concerns.